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Privacy Overview
Free Shipping For Most Orders Over $199
This offer applies to standard shipping to the 48 contiguous United States only. Excludes Hawaii, Alaska, U.S. Territories, Military Postal Service and international orders. Excludes furniture. For orders that include both furniture and non-furniture items, the price of furniture is excluded from the $199 free shipping threshold and free shipping will apply only to the non-furniture items if the price of the non-furniture items exceeds $199. The free shipping option will automatically appear in the list of shipping options on the checkout page if your order qualifies. All ordered items are shipped as soon as possible, usually within 3 business days. In the event one or more ordered items are not available and cannot be shipped, you will be provided a refund for those items not shipped.
Updating Or Reviewing Your Information
To update your customer information , please contact us at:
Home Decorators Collection2455 Paces Ferry Road NorthwestAtlanta, GA 30339Email:
A limited amount of purchase information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
Also Check: How To Make Decorated Cookies
Using Information We Collect
At Home Decorators Collection, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to: Process and track your order Provide the services you request Contact you about the status of an order Send you catalogs or promotional offers we believe will be of interest to you Send you email promotions Identify your product and service preferences Customize our communications to you Provide information concerning product recalls or products you have purchased Improve our merchandise selection and customer service
Late Or Missing Refunds
- If you havent received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
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Companies are selected automatically by the algorithm. A company’s rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user’s rating, number of resolved issues, number of company’s responses etc. The algorithm is subject to change in future.
Information We Share With Others
We contract with other companies to provide certain services, including credit card processing, affiliate marketing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Home Decorators Collection.
From time to time, we make our mailing list and general shopping activity available to carefully screened companies whose products we believe will be of interest to you. If you prefer that we do not share any information with these companies, please contact us at:
Home Decorators Collection2455 Paces Ferry Road NorthwestAtlanta, GA 30339
Email:
Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because we plan our mailings in advance, it may take several weeks for your request to become effective. If you continue to receive our communications, please contact us again and we will make every effort to correct the situation.
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