What Exactly Is The Home Depot Price Match Policy
Here are the specifics of their in-store price match policy:
- From the Home Depot site, If you find a current lower price on an identical, in-stock item from any retailer, we will match the price and beat it by 10%.
- All you need to do is bring in the ad, printout or even a photo with you to the register for validation.
- Dont be in a hurry as the Home Depot employee may need to contact the competing store to validate the lower price.
IMPORTANT NOTE: As of May 2020, the 10% price beat that Home Depot had for years is no longer store policy.
Is Floor And Decor A Company That Instals Wood Floors
WHAT WERE ABOUT. flooranddecor.com is a major specialty supplier of hard surface flooring, providing the widest in-stock range of tile, hardwoods, and stone, as well as associated equipment and flooring accessories, at daily low costs. flooranddecor.com Our vast inventory of in-stock products enables our clients to acquire what they need when they need it the quickest possible.
Will Home Depot Price Match Amazon
For online purchases they absolutely will.
For brick and mortar purchases, it gets a little fuzzy and seems to be left to the discretion of the individual store manager if theyll price match online pricing.
Home Depot really needs to fix this policy as it has caused a ton of confusion in recent years.
Here is the bottom line: If you find a Home Depot location that tends to have a more inclusive price match policy, youd be smart to shop there all the time as youll always be able to get online pricing and have the product in your hands immediately.
If you run into any push-back from a Home Depot employee, be sure to stand your ground and involve the manager and HD corporate .
Most Home Depot managers will cave and give you the price match.
Again, all items must be sold directly by Amazon and not a 3rd party Amazon seller.
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Are You Able To Bargain For Lower Flooring Prices
Negotiating the Price of Your Carpet and Flooring. Youve already had a difficult day looking for flooring, and now youre getting the bill. In any case, you should think about lowering your floor price via negotiation. Most businesses are eager to work with you if they know youre prepared to pay for what youve purchased.
Scope Of The Arbitration Agreement

Mindful of the high cost of legal disputes, not only in dollars but in time and energy, both you and Floor & Decor agree that any legal dispute or claim between you and Floor & Decor, including its parents, subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns , arising out of, relating to or concerning any aspect of your customer relationship with Floor & Decor, this Site and/or this agreement, any communications between you and the Floor & Decor Parties, or your participation in any program or service provided by the Floor & Decor Parties , shall be resolved through binding individual arbitration unless you are expressly permitted to resolve your legal dispute or claim outside of arbitration pursuant to this Arbitration Agreement. Dispute includes any dispute, action, claim, or other controversy between you and the Floor & Decor Parties, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. Dispute also includes all legal disputes or claims that arose before the existence of the Terms & Conditions and legal disputes or claims that arise after the termination of the Terms & Conditions. The term Dispute will be given the broadest possible meaning allowable under law.
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Links To Third Party Sites
This Site may contain links to Sites owned or operated by parties other than Floor & Decor. Such links are provided for your reference only. Floor & Decor does not control outside Sites and is not responsible for their content. Floor & Decors inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does Floor & Decors inclusion of the links imply that Floor & Decor is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site.
Do Contractors On The Other Hand Get A Discount At Floor And Decor
According to him, theres an element of mystery to speciality shops, where you dont know where the prices are coming from, but pricing at Floor & Decor is consistent across the board. There are no contractor discounts, so whether youre a do-it-yourselfer or a professional tile installation, youll pay the same amount.
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Where Do We Get Our Products From
FloorCity.com is an online store that sells products directly to customers in the United States. Floor City has partnered with multiple flooring distributors nationwide to allow for convenient pick-up locations in your area. The majority of the products we supply are made in United States or overseas.
The Right Flooring Is At Lowes
For all your flooring needs, Lowes has you covered. Lowes has the flooring types, styles, and finishes to best suit your home décor and your lifestyle. Our styles range from vinyl that provides a water-resistant option best suited for your bathroom or kitchen to hardwood that will give your home a sophisticated look. Consider the way the space is used before choosing the right flooring for your home
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Why Shop At Floor & Decor
LARGEST IN-STOCK SELECTION
For top quality floors at rock bottom prices, Floor & Decor has got you covered. Homeowners and Pros will find the largest in-stock selection of hard surface flooring at everyday low prices.
EVERYDAY LOW PRICE PROMISE
We promise you everyday low prices on all our tile, wood, stone, and installation products. If you find a lower price on the same product, upon verification, well honor it.
WE BUY FROM THE SOURCE
We source directly from manufacturers or quarries worldwide. Our top quality products are priced below those of our competitors.
FREE DESIGN SERVICES
Get expert help in developing your next project with our free design services. Our designers will work one-on-one with you to help you find the inspiration and great products to bring your project to life.
For How Much Does Floor And Decor Charge For The Installation Of New Flooring
It is estimated that the overall cost of installing flooring will range from $3 and $22 per square foot, depending on the material used. Installation of flooring costs vary depending on the kind of material used. Various Types of Flooring Per square foot, the total average cost is Tile flooring installation costs for ceramic or porcelain tile floors. $7-$20
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Can I Place An Order By Phone
Yes, we take phone orders but we do encourage placing orders online. After your order is submitted — customer service will follow up with you to confirm order details. For fixed cost items like area rugs or sample orders we do not call but may require approval by email if an item is on backorder. To place an order by phone please call 800-898-9540.
Dont Purchase From Different Stores

With as much tile as Home Depot and Lowes stock, the batches will likely vary from store to store.
That is to say, if you purchase all from one store then you are reducing the odds that you will be getting different dye lots.
If one store doesnt have as much as you need then go to another store and buy everything in one purchase.
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Suspension Or Termination Of Access
We have the right to deny access to, and to suspend or terminate your access to, the Site, or to any features or portions of the Site, and to remove and discard any content or materials you have submitted to the Site, at any time and for any reason, including for any violation by you of these terms and conditions. In addition, we have a policy of terminating the Site usage privileges of users who are repeat infringers of intellectual property rights. In the event that we suspend or terminate your access to and/or use of the Site, you will continue to be bound by the terms and conditions that were in effect as of the date of your suspension or termination.
Is It Possible To Have Floor Decor Installed
We offer everything you need, from start to end, to ensure that your floor is correctly installed. This includes supplies for floor preparation, such as underlayment or thinset, as well as materials for tile setting, such as grout or caulk. Many of the supplies we sell will also be useful in the installation of stone tile.
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The Power Of Lower Prices Guaranteed
How the Low Price Guarantee works for online purchases: Our Price Match Guarantee includes the price of the item plus shipping cost. Price Match items must be available from competitor to ship to customers location. We will only honor requests submitted directly from the person who made the purchase.
How the Low Price Guarantee works for in-store pre-purchases: If you find a current lower price on an identical, in-stock item from any other retailer, we will match the price. Just bring the ad, printout or photo with you to the register for validation. .
- Seasonal, discontinued, obsolete, clearance, distressed or going-out-of-business sale merchandise
- Custom or special order products – meaning customized or configured products from a competitor
- Volume or wholesale discount pricing offered by competitors
- Items sold via a third-party or discount site – meaning any products that are not sold directly by a competing retailer
- Open-box merchandise as well as reconditioned, refurbished or previously discounted products
- Competitor pricing for professional services, including labor and installation costs
- Sales tax is excluded
- Rebates, free offers, or specific one-time-only promotions, including seasonal promotions , special events and/or bundle offers.
- Advertised pricing from a competitor based on typographical error or misprint
- Pricing from membership-based retail wholesalers
- Competitor bid and auctions site pricing
- Price matching on financed offers or credit terms
Floor And Decor Refund Policy
It can take up to 36 hours to process your return after they receive your product. Under Floor and Decor return policy, your refund will only be initiated if the product passes inspection. Returns with a receipt within 90 days are subject to refund to the original form of payment. While returns without a receipt or after 90 days are subject to a merchandise credit. Returns for a purchase of over $500 where the payment was done via cash or check will be refunded as a mail refund check.
Floor and Decor Refund Policy |
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Refund Period |
1. Original Form of Payment |
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What Is Pro Premier Rewards
PRO Premier Rewards is our way of thanking you for your business! The program is exclusive to our professional customers. Pros can earn points with their flooring purchases, as well as their customers purchases, that can be redeemed for gifts such as electronics, sporting goods, travel, and other exciting merchandise. In addition, PRO Premier Rewards members can take advantage of special discounted rates on business and marketing tools, access health and business insurance, and more!
What Should You Know Before You Hire A Contractor
There are eight things you should know before hiring a contractor. You should be clear about what you desire. Request quotations from a number of different contractors. Make sure you check your background. Examine the employment history and work practises of a prospective contractor. Define the perimeter of the work location. Know what youre getting yourself into before you pay. Prepare a plan for how you intend to handle disagreements. Keep track of the specifics of the contract.
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Can I Get Returns On Damaged Shipments
Floor and Decor provide its products all across the U.S. and understands that damage could occur during transit. The Floor and Decor return policy page also mentions clear instructions on dealing with damaged shipments. If your item arrives damaged, in any case, do not refuse the shipment
Accept the delivery even with visible damage on the package. If you refuse the shipment, theyll charge you the shipping fees as part of your return. In some cases, youll also have to pay a 10% restocking fee.
- Contact their customer care immediately to claim a replacement.
To claim your replacement, youll need to send the following details to
- Pictures of damaged products
- Proof of delivery receipt
Do You Offer Coupon Codes

Discounts and promotions are provided on a per order basis. We already have a very competitive price, but we do offer bulk discounts and price-matching if you can provide a quote from another dealer. We do not match pricing from Home Depot, Lowes, Floor and Decor or other big box stores that have special manufacturer pricing.
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Is There A Coupon Programme For Floor And Decor
Do you have any coupons available? The prices on hard surface flooring at Floor & Decor are reduced on a daily basis, ensuring that the price you see is the greatest value available to you! Upon verification, we will match any lower price that you discover for the identical product on another website.
Price Match For Retail Stores*
We guarantee our everyday competitive prices. If you find a lower every day or advertised price on an identical in-stock item currently offered at any local retail competitor’s store or website , we will match their price and beat it by 10 percent upon request. In addition to the terms and conditions below, please note that in all cases, for the Price match + 10% offer to apply, such Competitors price has to be more than $1.00 lower than the price of Lowes.
*Competitor close-out, errors or misprints, discontinued, clearance, liquidation, special order, damaged items, delivery, assembly, financing offers, short term door crashers / limited time sales , member only pricing, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, limited or minimum quantity offers, and installation labour are excluded from this offer.
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Price Match Exclusions & Rules
What About An Online Price Match
Yes, you can indeed get an online price match when shopping via Home Depot.com and finding a lower online price elsewhere.
But theyll factor in shipping costs when figuring out the price match. Also, when price matching Amazon.com the items must be sold directly by Amazon and not a 3rd party seller.
Items must also be currently available from the competing website and available to ship to your address.
Also, be aware that theyll match the lower price, but not beat it by 10%.
To make it happen, you can call the Home Depot at 1-800-430-3376 or visit their website and start a live chat.
The rep will verify the pricing for you and help you place the order.
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Is There A Price Match Between The Flooring And The Decor
Do you provide price matching?
We guarantee that all of our tile, wood, stone, and installation goods will be available at daily cheap costs. Upon verification, we will match any lower price that you discover for the identical product on another website. Please visit our Terms & Conditions for further policy details if you need any extra information.
Floor And Decor Return Policy Easy Online And In
March 12, 2022 By Adam
Floor and Decor is a famous American retailer of hard surcharge flooring. Their stores offer everything that you may need for your next home renovation project. You can find designer wood, laminate, tiles, store as well as wall decoratives. You may sure think, what if something doesnt suit my house after the purchase. If thats something that stopping you from making a purchase, we are here with the necessary details on Floor and Decor return policy. Well also help you initiate your return in case youve already made your purchase.
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Which Items Can I Not Return At Floor And Decor
As per the Floor and Decor return policy, you cannot return any custom orders countertops, Treadwell stair parts, cabinets, etc. These orders are non-refundable once tendered. If you receive these damaged, you may only return them for an exchange. Contact their customer care for assistance on the return of your custom order.
Buy New Unopened Cartons

One of the great things about big box stores is that they typically have great return policies. You can return your extras rather than throw them away or store large quantities of them.
One of the bad things about big box stores is that you may purchase someones returned tiles.
Do you think people return the good tiles or the bad tiles?
The person before you may be returning different batches of tile. Ive seen cut, broken, and completely different tiles in boxes that have been returned.
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