Store Profile: Decorative Concrete Supply Inc Texas
| An area is set up for a free demo. Lasting about an hour, each demo gives contractors an opportunity to have their concerns addressed about a particular product. The demos are offered at all locations. |
Scott is the technical force behind the company, conducting the training sessions and designing the stores. As for Kim’s role, she says, “I do just about everything, from counter sales to running the forklift.” Their two daughters also work with the company.Their older daughter is now head of purchasing and marketing, while their younger daughter works part time while attending college.Two decades into growing their business, Scott and Kim Creager have slightly different pieces of advice for other store owners, advice that builds on their own strengths within the company. “Make customer service your priority,” Kim says.”Make sure your staff is knowledgeable about the products. If you make your store a place customers want to come, it makes all the difference.”Agreeing with Kim, Scott says, “I’d add one other thing. Product availability. Most of our contractor clients are small, and they work day to day and don’t think two weeks down the road. You’ve got to have the products they need when they need it.”Which, he notes, is how his whole business got started.
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Who We Are
WELCOME TO BARNSCO DECORATIVE
BARNSCO Decorative is a full-service sales and rental facility dedicated to all aspects of concrete finishes. We offer supplies, tooling, and rentals to assist you in all your interior/exterior, polished concrete, resinous flooring, vertical applications, surface preparation, and concrete countertop needs. With multiple locations in Texas and nationwide capabilities through our online store, we are dedicated to assisting you in every aspect of your project from idea to final product. We can deliver or ship wherever you need, or you can pick up from any of our locations. Our Farmers Branch location boasts the largest decorative concrete showroom with a well-stocked warehouse of equipment and consumables in the region.
In addition to providing high-quality products for a wide range of applications, we differentiate ourselves by also providing application demonstrations and product training with our various vendor partners. We offer technical trainings on polishing, surface preparation, floor coatings, concrete repair, countertop solutions, stamp-able overlays, and much more on a monthly basis. Give us a call or stop by any of our locations to ensure your project is a great accomplishment.
